Simran Jain reflects on 2025 as a transformative year for BeyondChats, their AI chatbot startup launched in late December 2023.
Key Highlights
The year marked BeyondChats’ transition from experimental venture to sustainable business:
- Converted 10+ enterprise clients
- Achieved profitability
- Secured major hospital clients (JJ Hospital and KEM Hospital)
- Relocated headquarters from Lucknow to Mumbai
Major Client Wins
JJ Hospital & KEM Hospital: Initially pitched a generic appointment-booking chatbot, but discovered clients actually needed solutions for hospital navigation and managing staff overload during peak hours.
Elefant (Shark Tank startup): Required managed services rather than just chatbot technology, demanding clear ROI before investment.
Cordelia Cruises: India’s premium cruise line—significant for both deal size and brand credibility.
Setbacks
- Failed to close 10 anticipated deals through affiliate marketing
- Realized the company was attempting too many initiatives simultaneously
Founder Lessons
Jain emphasizes these key learnings:
- “Follow-ups are not desperation. They are discipline.”
- Different clients need tailored solutions to their specific problems
- In-person meetings provide clarity that calls cannot
- Listen more; overbuilding less
The piece concludes with advice for fellow founders about perseverance through messy growth.
Originally published on Medium.
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